Privacy Policy
This policy explains how Northwind Change Consulting collects and handles personal information when you use apicomputegrid.digital or engage our change management consulting services.
Data controller
Northwind Change Consulting is the controller of personal information described in this policy.
Address: Level 10, 68 Willis Street, Wellington 6011
Email: info@apicomputegrid.digital
Phone: +64 4 555 8630
Information we collect
- Contact form data — name, email, optional consultation interest, organisation context, and message content
- Correspondence — emails and call notes related to enquiries or engagements
- Engagement materials — interview notes, attendance lists, and documents you provide during consulting work
- Technical data — limited server or analytics data such as approximate location derived from IP, browser type, and pages visited, depending on cookie choices (see our Cookies page)
We do not ask for payment card details through this website.
Why we use information
- Respond to enquiries and schedule conversations
- Deliver consulting services you have commissioned
- Improve website clarity and measure aggregate traffic (if analytics cookies are accepted)
- Meet legal and professional record-keeping obligations
Legal basis and Privacy Act
We handle personal information in accordance with the Privacy Act 2020 (New Zealand). We collect information for lawful purposes connected with our business and take reasonable steps to keep it accurate and secure.
Retention
Enquiry records are kept for up to 24 months if no engagement follows, unless you ask us to delete them sooner and we have no legal need to retain them. Engagement files are retained for seven years after project close for professional and tax purposes, then securely destroyed or anonymised where feasible.
Sharing
We share personal information only with:
- Service providers who host email or file storage under contract
- Professional advisers (for example, our accountant or insurer) when necessary
- Authorities when required by law
We do not sell personal information.
International transfers
Some providers may store data in Australia or other jurisdictions with comparable safeguards. Where information leaves New Zealand, we take reasonable steps to ensure recipients protect it appropriately.
Your rights
You may request access to, or correction of, personal information we hold about you. You may also ask us to delete enquiry data where we are not required to keep it. Contact info@apicomputegrid.digital. You may complain to the Office of the Privacy Commissioner (privacy.org.nz) if you are not satisfied with our response.
Security
We use access controls, reputable hosting, and staff confidentiality expectations. No method of transmission is perfectly secure; please avoid sending highly sensitive employment data through the public contact form.
Children
Our services and website are directed to organisational clients and adult professionals.
Updates
We may update this policy periodically. The version on this page is current as of the latest site publication.